Comprehensive Approach to Drive Success
Unparalleled Service & Support
Strategy & Execution
Compliance & Risk Management
Enrollment & Communications
Expert Consulting
HR & Benefits Technology
HR Guidance & Support
Expanded Support
Financial Tools & Resources
Analytics & Reporting
Benefit Options for Your Every Need
Health & Welfare Benefits
Executive Benefits
Retirement Benefits
Voluntary Benefits
International Benefits
Wellness Programs
Pharmacy Benefit Management
Travel/Accident Benefits
Plus Many More
Partnership Scope
Strategy
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Develop strategic plan to align with business goals and objectives
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Determine long and short-term plan goals and tracking measures
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Healthcare Reform/Compliance assessment
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Benefits Technology needs assessment
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Supplemental Benefits needs assessment
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Savings optimization tactics
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Provide benchmarking data/trend analysis
Consulting
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Easily accessible dedicated team of seasoned industry experts
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ACA, compliance and regulatory guidance year-round
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Benefits & HR guidance year-round
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Monitor and advise on goals and objectives
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Access to portfolio of resources/partners
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Benefits Technology advice/support
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Communicate new to market plan enhancement opportunities
Open Enrollment Support
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Conduct enrollment and educational meetings (virtual or in person when allowable)
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Prepare customized employee communications
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Create custom branded Benefit Overview Guide (interactive and print formats)
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Carrier enrollment material preparation (electronic and/or shipped)
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Assist with online enrollment technology implementation (if needed)
Renewal
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Mid-year and pre-renewal claims utilization review
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Examine trends to provide insight on plan performance
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Provide strategic actions directed at improving the quality and affordability of the plan
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Detailed marketing analysis (all lines of coverage)
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Savings and affordability modeling
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Carrier/Vendor due diligence
(performance, financial ratings, market review, rate guarantees, etc.) -
Negotiate most favorable outcomes with vendor/carriers
Account Management
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Carrier/vendor liaison
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Carrier/vendor management
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Dedicated Support Team to help resolve issues and answer questions
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Assist with new hire enrollments, changes, terminations
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Claims advocacy and dispute resolution
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Bill reconciliation
Implementation
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Assist in preparation and processing of carrier applications
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Review forms, carrier contracts, plan summaries, SBCs and plan documents
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Coordinate administrative considerations (billing, reporting, banking, etc.)
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Obtain ID numbers and approval letters
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Coordinate/assist with online enrollment technology
Financial Well Being
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Review/monitor rates for maximum savings
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Plan contribution analysis and modeling
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Plan design review and analysis
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Provide alternate funding strategies (if available)
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Full-transparency on all commissions/proposals
Compliance Guidance & Support
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Direct access to leading vendors and experts that specialize in Benefits & HR compliance
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ERISA compliance (Plan Documents, Summary Plan Descriptions, POP/WRAP documents, Form 5500, required notices, record-keeping)
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COBRA compliance (communications, forms, record-keeping)
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ACA compliance
(reporting requirements, required notices, affordability modeling) -
Employee Handbook Creation
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HIPPA Privacy & Security
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Access to ThinkHR Live - a comprehensive HR resource center staffed with compliance experts to help resolve workforce issues and provide HR support
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Access to top-ranked employee benefits law firm for legal questions/concerns